Last Updated: Nov 24, 2024

Privacy Policy

Transparency is at the core of our engineering philosophy. We've designed our privacy standards to be as rigorous as our code.

Introduction

At EpicLen, we believe privacy is a fundamental human right, not a luxury. As an engineering-first studio, we treat data security with the same precision we apply to high-performance architecture. This policy explains how we handle your personal information when you interact with our platform and services.

Core Commitment

We never sell your data. We minimize data collection to the absolute essentials required for service delivery and system optimization.

Information We Collect

We collect data through technical automation and direct interaction to provide a seamless studio experience.

Technical Logs

IP addresses, browser signatures, and system telemetry to prevent DDoS attacks and ensure uptime.

Project Metadata

Details related to your design inquiries, engineering requirements, and collaborative workspaces.

How We Use Information

  • To provision and maintain our cloud-based engineering tools and studio environments.
  • To optimize the latency and performance of the EpicLen platform globally.
  • To communicate critical system updates, security patches, and project milestones.

Cookies & Performance Tracking

We use cookies purely for session persistence and performance metrics. These are small text files stored on your device that help us understand how you navigate our platform.

TypePurpose
EssentialAuthentication and security verification.
AnalyticsAggregated, anonymous usage patterns to improve UI flow.

Infrastructure & Third-Party Partners

We rely on world-class infrastructure partners to deliver our services. We audit these partners regularly for SOC2 compliance.

Vercel (Hosting)
OpenAI (AI Engine)
Stripe (Billing)

Data Security

Our security stack is built on a zero-trust architecture. Data is encrypted at rest using AES-256 and in transit via TLS 1.3.

256-bitEncryption
2FARequired
24/7Monitoring

Your Rights

Regardless of your location, we provide the following tools to manage your data:

Right to Access & Portability

You can request a full export of all personal data we hold in a machine-readable JSON format at any time.

Right to Deletion (To Be Forgotten)

Requesting account deletion will trigger a permanent wipe of your data from our primary databases within 30 days.

Privacy Inquiries

Have questions about our data practices? Our technical privacy team is ready to assist.